Chrome extension · Side panel

Ultimate customer service CJ, Shopify, email, AI — in one workflow.

Look up CJ orders and tracking, pull Shopify context, work from Zoho Mail / Gmail / Outlook, and optionally draft replies with your AI provider — without routing your secrets through our servers.

Free to install from the Chrome Web Store. Open the side panel, add your CJ and Shopify keys in Settings, and start working beside your inbox.

Ultimate customer service Chrome extension side panel with CJ, Shopify, email, and AI

Product tour — from the real app

Below: real Chrome side panel captures from Zoho Mail and the extension UI, then a simplified walkthrough of order context, last-mile tracking, mail thread, and AI reply — everything you work with next to the inbox.

Screenshots

Actual extension + mail client — brand frames for this page only; the app itself stays clean and light for reading.

Zoho Mail inbox with the extension side panel showing order and tracking details
Inbox + side panel Work from Zoho Mail (also Gmail & Outlook web) with lookup and context beside the thread.
Extension side panel with search, order summary, tracking section, and quick reply links
Full panel overview Search, AI block, store & customer lines, tracking card, and quick templates.
Order header with delivered status and tracking card including last-mile link and timeline
Orders & last-mile tracking Status, carrier tracking link, CJ shortcuts, and shipment timeline in one card.
AI suggested reply area with tone field and generate button above a drafted customer email
AI suggested reply Optional tone hint, generate, then edit the draft before you send.
List of saved email templates with copy icons and an expanded template showing tracking text
Email templates Reusable snippets with one-click copy — e.g. delivered-in-one-parcel with tracking URL.

What you see in the panel (overview)

Simplified mock blocks — same ideas as the screenshots: orders, tracking, email context, and optional AI.

Order detail

CJ and Shopify context in one glance: numbers, status, and fulfilment signals your team already uses.

Last-mile tracking

Open carrier tracking in one click from the panel — no digging through CJ or Shopify tabs.

Email thread

The customer’s message stays in view; the extension uses visible thread context for search and optional AI (Zoho / Gmail / Outlook).

AI suggested reply

Optional draft grounded in order + tracking facts; you edit, then send — your API key, your model.

One panel. Four pillars.

Everything you listed — wired for real support workflows, with your own keys and tokens.

CJ

Order lookup and tracking from CJ’s API using your credentials. Built for agents who live in CJ numbers and status codes.

Shopify

Connect one or more stores via Admin API tokens. Surface Shopify order and customer context next to CJ.

Email

Optional integration with Zoho Mail, Gmail, and Outlook on the web — detect the thread and move faster from inbox to answers.

AI

Optional suggested replies with your OpenAI-compatible endpoint and key. Prompts and toggles stay local until you generate.

Pricing

One subscription will cover the Ultimate customer service Chrome extension (side panel): CJ, Shopify, webmail context, and optional AI. Paid sign-up is temporarily paused.

Pro

7-day free trial

US$30 / month

After the trial, you’re charged monthly unless you cancel before it ends. See Terms for details.

  • Licence to use the extension with subscription verification
  • Updates while your subscription is active
  • Manage payment method, invoices, and cancellation anytime

Subscriptions are temporarily unavailable. Existing customers can contact support for billing help.

When billing reopens, pricing and trial terms will be shown here.

Privacy-first by design. Secrets live in Chrome on your device. CJ, Shopify, and your AI provider are called from the browser — not through our backend for normal extension use. Details in the privacy policy.

Ready in the side panel

Install from the Chrome Web Store, add your keys once in Settings, and support customers with less tab-hopping.